Legal documents

These documents apply to EPAV Desk, provided by NeriusCognitaren OÜ. The Terms of Service, the Data Processing Agreement with its Sub-processor List, the Acceptable Use Policy and the Refund Policy are part of your contract; the Privacy Policy and the Cookie Policy describe how we handle personal data and browser storage. They are written in English.

• Terms of ServiceThe contract for using EPAV Desk: plans, payment, trial, cancellation, liability.
• Privacy PolicyHow we process personal data as a controller: your cabinet, payments, support.
• Cookie PolicyWhat epavdesk.com, the cabinet, the panel and the chat store in browsers.
• Data Processing AgreementHow we process the personal data of your Visitors and Agents for you (Article 28 GDPR).
• Sub-processor ListThe companies that process personal data for us, where, and on what basis.
• Acceptable Use PolicyWhat EPAV Desk may not be used for, and how to report abuse.
• Refund PolicyWhen money is returned and how to ask for a refund.
• Privacy Notice TemplateText you can adapt for your own privacy notice about your support chat.